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Safety at SiteOne

The safety of all our associates is our single most important priority. The most significant element of our SiteOne DNA is “Always Safe,” which means that we take personal responsibility for our own safety and for the safety of others.


COVID-19 Response

Our primary objective during this uncertain period is doing everything possible to ensure the safety of our associates and customers. To learn more about our COVID-19 response plan and safety measures, please visit our COVID-19 resource page.


Statistics on Safety

Our OSHA recordable incident rate is consistently below the industry averages of 4.50 for Transportation and Warehousing and 2.90 for Wholesale Trade1.

We also maintain a satisfactory motor carrier safety rating with the Federal Motor Carrier Safety Administration, and we avoid use of common carriers with a “conditional” or lower safety rating.


Workplace Safety

Our leadership, represented by our Safety Task Force, is focused on creating a culture of safety and evaluating ways to improve our operations that reduce the most common forms of on-the-job injuries.

Our safety initiatives include:


Emergency Response Plan
Our Emergency Response Plan addresses immediate on-site needs that may arise during an incident. The plan enables our associates to prepare for emergencies and handle the duties assigned to them including initial emergency response and any immediate response requirements at the affected location in accordance with established emergency response plans, procedures and processes.

We also maintain a database of all hazardous materials that are present in our branches, including the applicable safety data sheets for these products. In the unlikely event of a spill of hazardous or chemical products, we maintain a policy on proper clean-up and disposal to ensure the safety and well-being of our associates and customers as well as proper handling of products in compliance with all laws. We have also engaged a third-party vendor to be “on-call” to perform any necessary cleanups as a result of hazardous materials spills.


Branch Safety Champion
We have a designated Safety Champion in each of our branches. Our Safety Champions are high potential, well-respected associates who help demonstrate and influence our culture of safety. Our goal is a robust culture of safety with all associates committed to working safely, every task, every day, 100 percent of the time.

The Branch Safety Champion partners with the Branch Manager to:

  • Craft a safety strategy specific to the branch, including the training and engagement of all associates and the elimination of all safety hazards;
  • Augment the Branch Manager’s efforts by serving as an additional safety proponent and local expert; and
  • Provide a fresh perspective to identify opportunities to make the branch safer.

Safety Task Force
The Safety Task Force, led by members of our executive management, focuses on continuous improvement of safe workplace operations, especially the most common types of injuries incurred by our associates. As a result, we invested in safety equipment and practices at all branches with the goal of eliminating workplace injuries. These initiatives include:


  • Pre-shift warmup and stretching program for our associates
  • Rolling stair ladders instead of step ladders
  • A pilot program to utilize lifting technology to unload flatbed trucks
  • Stationary platforms for safe entry/exit of storage and straw trailers
  • Loading docks and portable ramps for safe loading/unloading of trucks
  • Wheel chocks for vehicles and equipment

Safety Training and Investment
We are constantly investing in the safety of our associates by improving our fleet of vehicles and material-handling equipment with newer, safer, more fuel-efficient vehicles and equipment. Recent safety investments and initiatives include:


  • Loading Ramps - Improved loading ramps at our branches will drive safer loading/unloading, as well as reduce dwell/idle time for carriers, further lowering our carbon footprint.

  • CPR Certification Reimbursement - All associates who receive CPR certification are reimbursed for all certification fees.

  • Enhanced Fleet Safety - SiteOne is evaluating the installation of forward-facing camera technology on fleet vehicles, as well as adding vehicles to our fleet that include enhanced safety features, such as crash avoidance and other safety technologies.

  • Monthly Safety Newsletter – These emails remind all associates of safety training, wellness best practices and statistics on recent incidents. We also recognize associates for exemplary safe workplace behaviors.

1U.S. Bureau of Labor Statistics, U.S. Department of Labor, November 2019