Workplace Safety and Responsibility
“Always Safe” is the most important element of our DNA. Always Safe means that we take personal responsibility for our safety and for the safety of others. All of our SiteOne employees, referred to by us as "our associates", are expected to:
- Follow safe operating practices
- Identify safety issues in our branch locations
- Take corrective action to avoid injuries
- Speak up when we see unsafe activity
Statistics on Safety
- Our OSHA recordable incident rate is consistently below industry average.
- We maintain a satisfactory motor carrier safety rating with the Federal Motor Carrier Safety Administration and we avoid use of common carriers with a “conditional” or lower safety rating.
The safety of all of our associates is our single most important priority. Our leadership, represented by our Safety Task Force, is particularly focused on creating a culture of safety and evaluating opportunities to improve our operations to reduce the most common forms of on-the-job injuries. We also implemented a program to enhance the safety at our branch locations by designating a SiteOne “Safety Champion” at every branch. Further detail regarding our Safety Task Force and our Safety Champions is below.
Safety Task Force
We have a Safety Task Force, led by members of our executive management, focusing on continually improving the safety of our workplace operations, with particular attention to the most common types of injuries incurred by our associates. As a result of these efforts, we have implemented several initiatives in our branch locations with the goal of eliminating workplace injuries. These initiatives include:
- A pre-shift warmup and stretching program for our associates at all of our branch locations
- Utilizing rolling stair ladders instead of step ladders
- A pilot program to utilize lifting technology for unloading flatbed trucks
- Stationary platforms for safe entry/exit of storage and straw trailers
- Loading docks and portable ramps for safe loading/unloading of trucks
- Wheel chocks for vehicles and equipment
SiteOne Branch Safety Champions
Our Safety Champions are high potential, well-respected associates who help demonstrate and influence our culture of safety, including operation of equipment and vehicles, lifting heavy loads, climbing onto and off of vehicles, transporting products from shelving and performing all other activities of our branch associates. Our Safety Champions are our on-site branch safety experts and serve as a resource for our other associates on safe behaviors. Each of our Safety Champions will assist his or her branch manager to craft and execute safety strategies at the branch. Safety Champions also conduct branch safety audits in their respective areas. The Safety Champion role provides a great development opportunity for our high performing associates to gain additional leadership skills.
Safety Training and Investment
We are constantly investing in the safety of our associates by improving our fleet of vehicles and material-handling equipment with newer, safer, more fuel efficient vehicles and equipment.
We maintain an Emergency Action Plan and train our associates to be prepared for emergencies of all types when they occur. We also maintain a database of all hazardous materials that are present in our branches, including the applicable safety data sheets for these products. In the unlikely event of a spill of hazardous or chemical products, we maintain a policy on proper clean-up and disposal to ensure the safety and well-being of our associates and customers as well as proper handling of products in compliance with all laws.
We recognize all of our associates who receive CPR certification and reimburse the associate for all certification fees.
We publish by-weekly safety training reminders and a monthly safety newsletter, called “Safety Starts with One,” each delivered to all of our field associates as well as our field support associates. These publications include helpful reminders on safety and wellness best practices, inform our field associates regarding any recent safety incidents and potential hazards to avoid and highlight our associates who exhibit exemplary safety behavior. We also give monthly “safety incentive awards” to a field associate or branch for exhibiting safety leadership and for contributing a suggestion to make a task or procedure safer, which we then publicize in the safety newsletter.